FAQ: Standard Shipping
WHERE DOES THE WHITE HOUSE HISTORICAL ASSOCIATION SHIP?
- Street addresses and Military APO/FPO/DPO addresses
- All 50 states and the District of Columbia (please note there is an additional $5 fee to ship to Alaska and Hawaii)
- To select countries outside of the U.S. (please note there is an additional $45 fee for international shipments)
WHAT ARE YOUR SHIPPING RATES/OPTIONS?
The White House Historical Association offers free standard shipping for up to 5 current year ornaments anywhere in the continental United States.
The following are the standard shipping charges for all merchandise. Free shipping applies on the purchase of up to 5 current year ornaments. Free shipping will not apply if additional product is purchased on the same order.*
| Order Amount | Charge |
|---|---|
| Up to $100.00 | $10.00 |
| $100.01 to 250.00 | $12.00 |
| $250.01 to 500.00 | $18.00 |
| $500.01 to 1,000.00 | $25.00 |
| $1000.01 to 1,600.00 | $30.00 |
| $1,600.01 to 3,000.00 | $35.00 |
| $3,000.01 to 4,000.00 | $40.00 |
| $4,000.01 to 5,500.00 | $45.00 |
| $5,500.01 to $7,500.00 | $60.00 |
| $7,500.01 to $10,000.00 | $75.00 |
| $10,000.01 to $15,000.00 | $100.00 |
| $15,000.01 to $20,000.00 | $150.00 |
| $20,000.01 to $30,000.00 | $250.00 |
*For orders to Alaska and Hawaii, add $5.00 to the above chart. Extra shipping charges apply to some merchandise as noted online and in the catalog.
WHEN WILL MY ORDER BE SHIPPED AND DELIVERED?
- Most merchandise is shipped within 3 business days of receiving your order. Please allow 1-2 weeks for the delivery of orders within the U.S. and Canada. Please allow an additional week or longer for the delivery of orders to APO/FPO/DPO addresses.
HOW CAN I TRACK MY ORDER?
- Once your order has shipped you will receive an email with your tracking number.
CAN I SHIP TO AN ADDRESS THAT IS DIFFERENT FROM MY BILLING ADDRESS?
Yes you can. If you find any difficulty doing this please call us at 1-800-555-2451 to complete your order
WHY DOES FREE SHIPPING ONLY APPLY TO UP TO 5 CURRENT YEAR ORNAMENTS?
Due to the high cost of shipping and the White House Historical Association’s non-profit status, we are only able to offer free shipping on these select items.