Shipping Inquiries

QUESTION:

1)  What are your shipping rates/options?

ANSWER:

1. The White House Historical Association offers free standard shipping for up to 5 current year ornaments anywhere in the continental United States.
   The following are the standard shipping and processing charges for all merchandise, 6+current year ornaments, and up to 5 current year ornaments with other products in the United States*        
   
   

   • Up to $100.00                    $6.95
   • $100.01 to 250.00              $9.95
   • $250.01 to 500.00              $15.95
   • $500.01 to 1,000.00           $19.95
   • $1000.01 to 1,600.00         $24.95
   • $1,600.01 to 3,000.00        $30.95
   • $3,000.01 to 4,000.00        $35.95
   • $4,000.01 to 5,000.00        $40.95
   • For all order over $5,000.00, please add $5.00 per each additional $500.00

   *For orders to Alaska and Hawaii, add $4.00 to the above chart
   
    Extra shipping charges apply to some merchandise as noted on line and the in catalogue.
   
   Express Delivery - Add $25.00 in addition to the regular shipping charge. All express orders will be processed on the following business day and shipped Fed Ex standard overnight. No deliveries on weekends or holidays. Mail orders are not eligible for express delivery.
   
   International Shipping (to include Canada) - For international delivery, a $25.00 fee will be added automatically to the above shipping chart and any additional duties, taxes and/or fees may be charged to the recipient, depending on the shipping destination. To ensure you are aware of all fees, please email customerservice@whha.org to place your order or call us at 1-800-555-2451.

   Time Frame - Most merchandise is shipped within 4-6 business days of receiving your order. Please allow 1-2 weeks for the delivery of orders within the U.S. and Canada. Please allow an additional week or longer for the delivery of orders to APO/FPO/DPO addresses. Thank you.